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Privacy Policy

Last updated: July 8, 2025

1. Introduction

At Higgle ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect and process the following data about you:

  • Personal identification information (Name, email address, phone number)
  • Technical data (IP address, browser type, operating system)
  • Usage data (how you use our website and services)
  • Marketing and communications data

3. How We Use Your Information

We use your personal data to:

  • Provide and maintain our services
  • Notify you about changes to our services
  • Provide customer support
  • Gather analysis to improve our services
  • Monitor the usage of our services
  • Detect, prevent and address technical issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. WhatsApp Integration

For our WhatsApp AI Assistant service, we want to clarify how we handle your data:

  • We only process messages sent directly to our WhatsApp AI Assistant
  • Your personal WhatsApp conversations with other contacts remain completely private
  • We use WhatsApp Business API in compliance with WhatsApp's terms of service
  • Messages are encrypted in transit using WhatsApp's end-to-end encryption
  • We store conversation history only to provide continuity in your task management
  • You can request deletion of your conversation history at any time

9. Third-Party Services

We may employ third-party companies and individuals to facilitate our services. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: contact@higgle.io
  • Website: https://higgle.io/contact