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Data Deletion Request

We respect your privacy and your right to control your personal data

Your Right to Data Deletion

Under data protection laws including GDPR and CCPA, you have the right to request deletion of your personal data. We take these requests seriously and will process them promptly in accordance with applicable laws.

What Data Can Be Deleted

You can request deletion of:

  • Personal information (name, email, phone number)
  • WhatsApp conversation history with our AI Assistant
  • Task and reminder data stored in our system
  • Usage analytics associated with your account
  • Marketing preferences and communication history

Data We May Need to Retain

In some cases, we may need to retain certain data for legal or legitimate business purposes:

  • Transaction records for tax and accounting purposes
  • Data necessary to resolve disputes or enforce agreements
  • Information required by law enforcement or legal proceedings
  • Anonymized data used for analytics that cannot identify you

How to Request Data Deletion

To request deletion of your data, you can:

Option 1: Email Request

Send an email to contact@higgle.io with:

  • Subject line: "Data Deletion Request"
  • Your registered email address or phone number
  • Specific data you want deleted (or "all data")

Option 2: WhatsApp Request

If you're using our WhatsApp AI Assistant, simply send a message saying:

"Delete all my data"

The assistant will guide you through the verification process.

Deletion Process Timeline

Verification: 1-2 business days
Processing: Up to 30 days
Confirmation: You'll receive email confirmation once complete

Before You Delete

Important: Data deletion is permanent and cannot be undone. Consider downloading your data before requesting deletion if you want to keep a copy for your records.

Verification Process

To protect your privacy and prevent unauthorized deletions, we will verify your identity before processing your request. This may include:

  • Confirming your registered email or phone number
  • Answering security questions about your account
  • Providing a verification code sent to your registered contact

Questions or Concerns?

If you have any questions about the data deletion process or need assistance, please contact us:

Ready to Request Data Deletion?

We're here to help you exercise your privacy rights

Send Deletion Request